UPDATE: COVID-19 SITUATION
We are amid challenging and uncertain times, as we navigate our way through the implications of the Covid-19 situation.
Please be assured that at Copper Beech Wanaka we take the Health & Safety of both guests and ourselves very seriously. We follow public health guidance from the New Zealand Ministry of Health and the World Health Organisation.
For Guests Staying – We have made the following changes to our processes and operations:
· On check-in we seek additional information to enable tracing, should that be needed.
· We have increased our cleaning of all areas in the B&B.
· We have paused our complimentary service of welcome drink and canapes.
· We have temporarily closed the spa pool.
As NZ’s border has been temporarily closed to visitors as at 11:59pm, 19 March 2020, we have made the following changes to our policies for future reservations:
For new reservations booked by 31 July 2020 for stays until 31 August 2020, you can change the dates at no charge, provided you contact us 48 hours before your scheduled arrival. This applies to refundable and non-refundable bookings. Thereafter our standard cancellation policy applies.